AppliedArtifact

Higher education — a focused practice

Make the complex easier to use.

We help higher-education teams simplify complex websites, improve accessibility and make institutional knowledge easier to find — whether a visitor starts with Google, an AI assistant or your homepage.

Discuss a projectSee how we work

No. 01The environment

University websites grow the way campuses do — one addition at a time.

Nobody planned the whole. Decades of templates, owners and reorganizations accumulate into an ecosystem that is hard to use, hard to maintain and hard to find things in. None of it is anyone's fault; all of it is fixable.

a

Ownership is distributed

Hundreds of publishers, dozens of sub-sites — and no single owner of the visitor's experience.

b

Content mirrors the org chart

Visitors arrive with questions; sites answer with departments.

c

Accessibility debt compounds

Every template generation leaves a layer behind — and the legal and ethical stakes keep rising.

d

Discovery has changed

Prospective students now arrive through search and AI assistants that read structure, not brochures.

No. 02Typical engagements

Three shapes of work.

Senior-led and scoped, with ranges stated up front so the first conversation starts honest. Every engagement is shaped to the institution — these are starting points, not packages.

01

Scoped digital diagnostic

A short engagement to clarify the problem, align stakeholders, examine the current experience and define a feasible path forward.

What it includes

Stakeholder discovery, analytics and UX research, accessibility assessment, content and IA review, technology assessment, and a sequenced roadmap.

2–5 weeks

$15–30k

02

Website & experience

A focused redesign — strategy through accessible build, migration and launch.

What it includes

Information architecture, UX, visual system, accessible front-end, CMS architecture and integration, migration planning, analytics, and launch.

8–16+ weeks

$40–100k+

03

Accessibility & discoverability

For teams improving the ecosystem they have, rather than rebuilding everything.

What it includes

WCAG 2.2 remediation, semantic structure, content modeling, structured data, technical SEO, AI-era discoverability, and performance.

4–10 weeks

$20–50k

Indicative ranges for scoping conversations — not a rate card.

No. 03Experience

Built by someone who knows higher education from the inside.

Years spent inside university digital ecosystems — enrollment marketing, decentralized publishing, institutional stakeholders, accessibility requirements, content governance and the committees that come with all of it. Prior institutional work is attributed to its real context on the work itself.

Led by

Keith McAleer

Founder, Applied Artifact

Keith brings more than a decade of experience working inside higher education, across communications, digital strategy, organizational initiatives and public-facing experiences.

Accessibility review — working notes

1.4.3Contrast (minimum)Pass
2.4.3Focus order — dialog returns focus lateFix
1.3.1Info & relationshipsPass
1.4.10Reflow — tables at 320 pxFix

WCAG 2.2 AA — working copy

Fig. 02 Process artifact — accessibility review, working notes

No. 04The model

You work with the people doing the work.

01

Direct

No account layer. The people you meet are the people who make it.

02

Composed

The team is built around the problem, not an org chart.

03

Connected

Strategy, design and development stay in one room.

04

Accountable

Fewer layers between a decision and the work.

No. 05Process

Four steps, no theater.

01

Understand

Stakeholders, data, and an honest audit of what exists.

02

Frame

Agree on what matters, what it costs, and what done means.

03

Make

Design and build together, in the open, in a weekly rhythm.

04

Ship

Launch, measure, and leave your team able to run it.

InquiryTwo working days

Discuss a project.

Plain language is fine. We read everything and reply within two working days.

A few sentences is plenty.

Ranges keep the first call honest.