We help higher-education teams simplify complex websites, improve accessibility and make institutional knowledge easier to find — whether a visitor starts with Google, an AI assistant or your homepage.
University websites grow the way campuses do — one addition at a time.
Nobody planned the whole. Decades of templates, owners and reorganizations accumulate into an ecosystem that is hard to use, hard to maintain and hard to find things in. None of it is anyone's fault; all of it is fixable.
a
Ownership is distributed
Hundreds of publishers, dozens of sub-sites — and no single owner of the visitor's experience.
b
Content mirrors the org chart
Visitors arrive with questions; sites answer with departments.
c
Accessibility debt compounds
Every template generation leaves a layer behind — and the legal and ethical stakes keep rising.
d
Discovery has changed
Prospective students now arrive through search and AI assistants that read structure, not brochures.
No. 02Typical engagements
Three shapes of work.
Senior-led and scoped, with ranges stated up front so the first conversation starts honest. Every engagement is shaped to the institution — these are starting points, not packages.
01
Scoped digital diagnostic
A short engagement to clarify the problem, align stakeholders, examine the current experience and define a feasible path forward.
What it includes +
Stakeholder discovery, analytics and UX research, accessibility assessment, content and IA review, technology assessment, and a sequenced roadmap.
2–5 weeks
$15–30k
02
Website & experience
A focused redesign — strategy through accessible build, migration and launch.
What it includes +
Information architecture, UX, visual system, accessible front-end, CMS architecture and integration, migration planning, analytics, and launch.
8–16+ weeks
$40–100k+
03
Accessibility & discoverability
For teams improving the ecosystem they have, rather than rebuilding everything.
What it includes +
WCAG 2.2 remediation, semantic structure, content modeling, structured data, technical SEO, AI-era discoverability, and performance.
4–10 weeks
$20–50k
Indicative ranges for scoping conversations — not a rate card.
No. 03Experience
Built by someone who knows higher education from the inside.
Years spent inside university digital ecosystems — enrollment marketing, decentralized publishing, institutional stakeholders, accessibility requirements, content governance and the committees that come with all of it. Prior institutional work is attributed to its real context on the work itself.
Led by
Keith McAleer
Founder, Applied Artifact
Keith brings more than a decade of experience working inside higher education, across communications, digital strategy, organizational initiatives and public-facing experiences.
Accessibility review — working notes
1.4.3Contrast (minimum)Pass
2.4.3Focus order — dialog returns focus lateFix
1.3.1Info & relationshipsPass
1.4.10Reflow — tables at 320 pxFix
WCAG 2.2 AA — working copy
Fig. 02 Process artifact — accessibility review, working notes
No. 04The model
You work with the people doing the work.
01
Direct
No account layer. The people you meet are the people who make it.
02
Composed
The team is built around the problem, not an org chart.
03
Connected
Strategy, design and development stay in one room.
04
Accountable
Fewer layers between a decision and the work.
No. 05Process
Four steps, no theater.
01
Understand
Stakeholders, data, and an honest audit of what exists.
02
Frame
Agree on what matters, what it costs, and what done means.
03
Make
Design and build together, in the open, in a weekly rhythm.
04
Ship
Launch, measure, and leave your team able to run it.
InquiryTwo working days
Discuss a project.
Plain language is fine. We read everything and reply within two working days.